If someone offers you an amazing opportunity and you’re not sure you can do it, say YES — then learn how to do it later. Richard Branson … [Read more...]
Never a Good Thing
January 3, 2019 by
“We are stronger as a team because she left, and we have not even replaced her yet”. It’s never a good thing, when you make a team stronger, by leaving. Make certain that this conversation is never about you, after you leave. … [Read more...]
How do you stack up?
December 14, 2018 by
The true measure of an individual is how he treats a person who can do him absolutely no good. — Ann Landers … [Read more...]
Great Tech. Poor Service.
December 13, 2018 by
When excellent technology interferes in a company’s ability to provide superior service, ditch it for good. Executives often get mesmerized with the technology designed to cut costs and streamline processes. Sometimes, what gets lost … [Read more...]