From the Archives — September 2015

The following post is from the blog archives from a year ago (originally published on September 21, 2015 http://www.5oclockreflections.com/shades-of-grey/). Seeking clarity on standards, deliverables, and process is different than expecting … [Read more...]

Complex Problems. Simple Solutions.

Working with Judi on some branding research today, we got stuck yet again on a key measurement issue that has perplexed us for months. We have been there before, and always get stuck on the same issue every time. The head starts hurting, the … [Read more...]

Shades of Grey

Seeking clarity on standards, deliverables, and process is different than expecting everything to be defined in black and white. Students in the classroom, people in the workplace, faculty at a university — the expectations tend to be the same. “Tell … [Read more...]