Inspirational leaders color outside the lines, embrace people, respectfully challenge authority, take chances, and believe that it is worth breaking the rules for the right reasons. Effective managers follow protocol, abide by the rules, fit life … [Read more...]
Procedure or People?
"All that is important is that we follow the procedure," a senior administrator, condescendingly, told me today. While process is important, so are the lives of the people who are impacted by the outcomes of their applications. When the two conflict, … [Read more...]
Grace and Courtesy
The following commentary was written by a college friend, Sanjeev Lamba, who lives in India. No value judgment here on my part -- I felt compelled to share this with my readers. I am bracing for the fall out...... Grace and Courtesy by Sanjeev … [Read more...]
Thought for the Day
I have yet to find the man, however exalted his station, who did not do better work and put forth greater effort under a spirit of approval than under a spirit of criticism. — Charles Schwab … [Read more...]