Why do companies have the tendency to compromise on the very principles that allowed them to be successful in the first place? Why do they change their focus to making money, at the expense of the customer, and assume that success will be … [Read more...]
From the Archives — June 2014
June 29, 2015 by
Obsolescence and Loyalty - A Balancing Act (originally posted June 25, 2014 http://www.5oclockreflections.com/obsolescence-a…-balancing-act ) I have people in my organization that have been loyal to me for over a decade. They are, … [Read more...]
Siena
June 26, 2015 by
A small Medieval town in the heart of Tuscany, Siena has an old world charm. Narrow cobble stone streets meander through quaint neighborhoods, leading to the geographic heart of the city — the IL CAMPO. This ancient amphitheater, shaped like a sea … [Read more...]
Danielo — The Sommelier.
June 24, 2015 by
Meet Danielo. Sommelier par excellence. An expert on Italian and French wine, he patrolled his kingdom — the restaurant — with a sense of urgency, and his passion for his craft was quickly apparent. That is the true mark of a good sommelier. The … [Read more...]
