The Delta Difference

The copy and imagery is spectacular. The creative minds on Madison Avenue pushing the "Delta Difference" in sharp advertising. But that's where the good news ends. Delta Airlines has a great strategy, effective advertising, but a terrible customer … [Read more...]

Here I Go Again….

A self-proclaimed travel junkie, I am blessed that my job enables me to travel around the world and continuously widen my horizons. I encourage all of my students to travel, as it opens their minds to different cultures and teaches acceptance, … [Read more...]

Play to Win

When sports teams play to not lose — as opposed to playing to win — they end up losing. A little bit like life. When we try and just maintain the status quo, failure is usually around the corner. … [Read more...]

Silence

The quieter you become, the more you can hear. —Ram Dass … [Read more...]