Why is that some of us have the innate need to always be right? Whether it is giving directions, making business decisions or collaborating on projects, this constant penchant to be ALWAYS correct is exhausting. Two possible explanations, and one … [Read more...]
Service Disconnect
April 14, 2015 by
I called United Airlines and spoke to a 'customer service' representative in Panama. When I called BrightHouse Networks, I spoke to a representative in Mexico. Common theme? Pseudo American names for service representatives. Strong accents. … [Read more...]
A Lesson on Humility
April 13, 2015 by
Considered to be the most humble professional golfer on tour, the 2015 MASTERS Champion Jordan Spieth, when asked to comment about his humility, said the following: "My commenting about my humility would not be very humble." Amazing what you can … [Read more...]
