The following post is from the blog archives from a year ago (originally published on February 6, 2014 http://www.5oclockreflections.com/when-no-means-yes/). We say YES to what our customers want to hear, to get the sale. We make empty … [Read more...]
Teamwork
January 29, 2015 by
Simon Sinek recently wrote that “a team is not a group of people that work together, but a group of people who trust each other”. Profound. Insightful. Brilliant. The question is: how do we build trust to build an effective team? Nan Russell … [Read more...]
Disciplined Thinking, Disciplined Actions
January 28, 2015 by
My students laugh when I tell them to steer clear of the “cool, cool” method of decision making — that’s when managers nod in agreement like bobble heads, agreeing that its all “cool.” There must be a logical, rational reason why a manager makes a … [Read more...]
