Practice Empathy

If you spend a single day walking in the shoes of your customer, it will change the way you respond to their needs, and how you run your business. Typically, we sit in meetings, solve the problems of the world by nodding in agreement with the … [Read more...]

Keys to Success

The key to building a successful career, or business, is easy to understand, yet difficult to accomplish. Articulate a clear vision (making money is NOT a vision), have passion for what you do, and be ready to work hard. And, one other thing – … [Read more...]

Hope and Humility

My friend Judi bought me a Lokai bracelet with two meaningful beads. One Black bead that holds mud from the Dead Sea (one of the lowest points on earth), and a White bead that holds a drop of water from Mount Everest (the highest point on … [Read more...]

Good Advice for the New Year

For the past 33 years, I have looked in the mirror every morning and asked myself: 'If today were the last day of my life, would I want to do what I am about to do today?' And whenever the answer has been 'No' for too many days in a row, I know I … [Read more...]