The true measure of an individual is how he treats a person who can do him absolutely no good. — Ann Landers … [Read more...]
Great Tech. Poor Service.
December 13, 2018 by
When excellent technology interferes in a company’s ability to provide superior service, ditch it for good. Executives often get mesmerized with the technology designed to cut costs and streamline processes. Sometimes, what gets lost … [Read more...]
Holiday Advice
December 12, 2018 by
The place to improve the world is first in one’s own heart and head and hands, and then work outwards from there.— Zen & the Art of Motor Cycle Maintenance … [Read more...]
Ultimate Loyalty
December 11, 2018 by
When the fires devastated California neighborhoods, the animals, left behind, were considered to be collateral damage. And from this destruction came stories of hope, love and loyalty. Two dogs, who came back to what was once their home. Bewildered. … [Read more...]
