Too many of us repeat behavior we find frustrating, or make allowances for those who take ownership off our time, because of our inability to say NO. We are scared of hurting 'their' feelings. What will 'they' think of us? In the mean time we put … [Read more...]
KISS
April 20, 2016 by
I wish more people would use the the KISS principle — Keep It Simple Stupid. We tend to make simple things complex, as a way of demonstrating that we are smart, and end up looking stupid. The fact remains that 'simple' works, that it facilitates … [Read more...]
Backward Frontier
April 19, 2016 by
Total service failure occurs when a company bites off more than it can chew. Case in point - Frontier Communications. After recently acquiring Verizon, their service and trouble shooting has gone to hell in a hand basket. They apologize profusely, … [Read more...]
Tough Calls
April 18, 2016 by
I detest being involved in business decisions that impact other people's lives. I take people's livelihoods very seriously. Business is not a game; neither is a person's life. Unfortunately, it comes with the territory. At the end of the day, my … [Read more...]
