RIO

The US State Department bulletins are intimidating. The golden sands of Copacabana beach are infested with bacteria. We should worry about our personal safety. Kidnapping, robbery, and worse is awaiting us in RIO, Brazil - one of the most … [Read more...]

Off to Rio

I'll be spending this week in Brazil and while I'm there, writing a series on my experiences. Look for new posts about my travels in the coming days... … [Read more...]

From the Archives – March, 2014

Create a Lifer (originally posted March 31, 2014 http://www.5oclockreflections.com/create-a-lifer/) It takes more than a good product and great service to create a customer for life — a lifer. The ability to create a sense of common purpose … [Read more...]

Words of wisdom

Action is the foundational key to all success. —Pablo Picasso … [Read more...]