Start with good people, lay out the rules, communicate with your employees, motivate them and reward them. If you do all those things effectively, you can't miss. —Lee Iacocca … [Read more...]
Innovation
December 4, 2014 by
We seek to do things that have never been done before. While true disruption is the exclusive domain of the few, the rest of us should focus on getting better at, and making incremental improvements to what exists – products, processes, people. In … [Read more...]
“It Is Not Supposed to Be This Way”
December 3, 2014 by
A neighbor recently lost her 45 year old son after a decade-long battle with cancer. “We are not supposed to bury our children,” she lamented, as her tears flowed freely. I held her closely, not saying much. What does one ever say to a mother who … [Read more...]
The Last Mile
December 2, 2014 by
In the logistics world, the last mile is the most expensive. It’s where the rubber meets the road. Where people, who are not aware that promises were ever made, break promises. All the planning and strategy is for naught, if those who ‘touch’ the … [Read more...]
