We say YES to what our customers want to hear, to get the sale. We make empty promises to set expectations which we know will never be met. Then our customers get disappointed because of our superficial stances that ring hollow. We should learn to … [Read more...]
The Rites of Passage
February 5, 2014 by
My Mom and Dad passed away more than a few years ago, leaving a void in my life that I struggle with every day. I now watch with empathetic sensitivity, as I see loved ones deal with the trial and tribulations of their parents get older, battling … [Read more...]
Do. Think. Learn
February 4, 2014 by
Experience without reflection is a waste of time. This idea was shared by a former high-school friend. According to T.S. Eliot, "We had the experience but missed the meaning." The notion that we don't learn by doing, but by thinking about what we do, … [Read more...]
Peddling Education
February 3, 2014 by
The message for my wife, Rohini,was clear: turn in your tuition and fees, file your paperwork, show your marriage license (really?), and someone will contact you. The guidance counselors were clueless, and the left hand had no idea what the right … [Read more...]
