My students laugh when I tell them to steer clear of the “cool, cool” method of decision making — that’s when managers nod in agreement like bobble heads, agreeing that its all “cool.” There must be a logical, rational reason why a manager makes a business decision. The irony is that the further away we move from school, the more indiscipline creeps into our decision making process. “I got this,” is a common fall back position.
Disciplined action comes from assigning responsibility and holding people accountable. And by effectively, and consistently, implementing the carrot and the stick system.
The more disciplined you are in your thought, and your actions, the more effective you are likely to be. Don’t waste resources on the “cool, cool” method. You can end up in a lot of hot water.
About Hemant Rustogi