Welcome to 5 O’Clock Reflections, a daily blog by Hemant Rustogi as he explores lessons learned in life, business, and his quest for wisdom. Each month Hemant invites a person who intrigues him, to join him for a 5 pm interview to share their insights over their favorite cocktail. You can learn more here.

How do you stack up?

The true measure of an individual is how he treats a person who can do him absolutely no good. — Ann Landers … [Continue reading]

Great Tech. Poor Service.

When excellent technology interferes in a company’s ability to provide superior service, ditch it for good.  Executives often get mesmerized with the technology designed to cut costs and streamline processes.  Sometimes, what gets lost … [Continue reading]

Holiday Advice

The place to improve the world is first in one’s own heart and head and hands, and then work outwards from there.— Zen & the Art of Motor Cycle Maintenance … [Continue reading]

Ultimate Loyalty

When the fires devastated California neighborhoods, the animals, left behind, were considered to be collateral damage. And from this destruction came stories of hope, love and loyalty. Two dogs, who came back to what was once their home. Bewildered. … [Continue reading]