Welcome to 5 O’Clock Reflections, a daily blog by Hemant Rustogi as he explores lessons learned in life, business, and his quest for wisdom. Each month Hemant invites a person who intrigues him, to join him for a 5 pm interview to share their insights over their favorite cocktail. You can learn more here.

Words of Wisdom

How people treat you is their karma; how you react is yours. — Wayne Dyer … [Continue reading]

The ART of NO

Too many of us repeat behavior we find frustrating, or make allowances for those who take ownership off our time, because of our inability to say NO. We are scared of hurting 'their' feelings. What will 'they' think of us? In the mean time we put … [Continue reading]

KISS

I wish more people would use the the KISS principle — Keep It Simple Stupid.  We tend to make simple things complex, as a way of demonstrating that we are smart, and end up looking stupid. The fact remains that 'simple' works, that it facilitates … [Continue reading]

Backward Frontier

Total service failure occurs when a company bites off more than it can chew. Case in point - Frontier Communications. After recently acquiring Verizon, their service and trouble shooting has gone to hell in a hand basket. They apologize profusely, … [Continue reading]