Welcome to 5 O’Clock Reflections, a daily blog by Hemant Rustogi as he explores lessons learned in life, business, and his quest for wisdom. Each month Hemant invites a person who intrigues him, to join him for a 5 pm interview to share their insights over their favorite cocktail. You can learn more here.
Organizational Transitions
April 16, 2015 by
Changes in leadership are difficult, at best. There are no easy answers. Change creates anxiety and occasionally quiet celebrations, depending on the impact on individuals who stay behind. The common, unspoken, question — How does this impact … [Continue reading]
The Need to be Right
April 15, 2015 by
Why is that some of us have the innate need to always be right? Whether it is giving directions, making business decisions or collaborating on projects, this constant penchant to be ALWAYS correct is exhausting. Two possible explanations, and one … [Continue reading]
Service Disconnect
April 14, 2015 by
I called United Airlines and spoke to a 'customer service' representative in Panama. When I called BrightHouse Networks, I spoke to a representative in Mexico. Common theme? Pseudo American names for service representatives. Strong accents. … [Continue reading]
A Lesson on Humility
April 13, 2015 by
Considered to be the most humble professional golfer on tour, the 2015 MASTERS Champion Jordan Spieth, when asked to comment about his humility, said the following: "My commenting about my humility would not be very humble." Amazing what you can … [Continue reading]
