Welcome to 5 O’Clock Reflections, a daily blog by Hemant Rustogi as he explores lessons learned in life, business, and his quest for wisdom. Each month Hemant invites a person who intrigues him, to join him for a 5 pm interview to share their insights over their favorite cocktail. You can learn more here.

Spartan Pride

Today is the start of my 25th year at The University of Tampa (UT).  It has been, and continues to be, an incredible journey.  The people at UT are part of my family. Professionally, UT was my first stop out of graduate school. My first real ‘big … [Continue reading]

Obsessive Perfection

I have tremendous regard for those who are obsessive perfectionists. The unwillingness to compromise, cut corners, or take the easy path creates value that builds loyalty and memorable experiences for your customers. I envy those who are … [Continue reading]

Simple is Better

We have a penchant for making simple things complex. We assume that complex technology, processes, and business models make us smarter and differentiate us in the market place. Good business is about simplifying things for your customer. As … [Continue reading]

Mission Variance

A number of Charter Schools in the Tampa Bay area have been slapped on the wrist for non-compliance with State mandates and guidelines. The problem? Their non-profit mission is inconsistent with the profit motives that drive their … [Continue reading]