Welcome to 5 O’Clock Reflections, a daily blog by Hemant Rustogi as he explores lessons learned in life, business, and his quest for wisdom. Each month Hemant invites a person who intrigues him, to join him for a 5 pm interview to share their insights over their favorite cocktail. You can learn more here.
Don’t Impress. Inspire.
May 16, 2014 by
Impressing people is about you. Inspiring people is about them. Impressing people is about talking the talk. Inspiring people is about walking the walk. The difference is between the smooth talking salesperson who sells to pad their own … [Continue reading]
“It’s a No Fault State”
May 15, 2014 by
That's the party line response from the agitated mom of the young girl who accidentally reversed into my son's car in the school parking lot. She was neither polite nor remorseful. She had tried to get my son to sign a statement in her favor. He, … [Continue reading]
Flexing the Wrong Muscle
May 14, 2014 by
What does it say about a fitness facility that charges almost $45 a session for personal training, yet pays the college educated trainers barely $8 a session? Last I checked that was less than 20 percent. The irony? The organization is a … [Continue reading]
Three Seconds
May 13, 2014 by
"You’ve got three seconds to impress me (the customer), three seconds to connect with me, to make me fall in love with your product.” Kevin Roberts, CEO Worldwide — Saatchi & Saatchi … [Continue reading]
