Welcome to 5 O’Clock Reflections, a daily blog by Hemant Rustogi as he explores lessons learned in life, business, and his quest for wisdom. Each month Hemant invites a person who intrigues him, to join him for a 5 pm interview to share their insights over their favorite cocktail. You can learn more here.
Effective Feedback
February 10, 2014 by
The human tendency is to tell people what they want to hear. I think we tend to err on the side of caution — avoiding confrontation and not wanting to hurt someone's feelings. When we do this, we become part of the problem, allowing unacceptable … [Continue reading]
The Message vs. The Money
February 7, 2014 by
As companies (and universities) tighten their boot straps the annual salary raise pool gets smaller and smaller. The dilemma is an interesting one — should everyone get a average or bad evaluation so the small raises can be justified, or should … [Continue reading]
When NO Means YES
February 6, 2014 by
We say YES to what our customers want to hear, to get the sale. We make empty promises to set expectations which we know will never be met. Then our customers get disappointed because of our superficial stances that ring hollow. We should learn to … [Continue reading]
The Rites of Passage
February 5, 2014 by
My Mom and Dad passed away more than a few years ago, leaving a void in my life that I struggle with every day. I now watch with empathetic sensitivity, as I see loved ones deal with the trial and tribulations of their parents get older, battling … [Continue reading]
