Welcome to 5 O’Clock Reflections, a daily blog by Hemant Rustogi as he explores lessons learned in life, business, and his quest for wisdom. Each month Hemant invites a person who intrigues him, to join him for a 5 pm interview to share their insights over their favorite cocktail. You can learn more here.
Be My Guest
December 12, 2013 by
It's time for you, my readers, to share your views and perspectives. For those of you who enjoy writing or see yourself as an aspiring author, I enthusiastically invite you to submit a post for this blog. Posts should focus on your reflections on … [Continue reading]
Trust is Cheaper Than Control
December 11, 2013 by
Trust is cheaper than control. It's a brilliant notion. The reason we don't trust is because we have been let down, or because we have let down others. Over time, we are conditioned by our environment that jades our thinking. While we believe in the … [Continue reading]
Say NO to Naysayers
December 10, 2013 by
Every organization has its fair share of naysayers. The party line is to tell you why it can't be done; why there are no resources; and why change could be costly. "It's just not possible," is the official stance. Even in those rare instances when … [Continue reading]
When Your Vendors Make You Look Bad
December 9, 2013 by
Ultimately, the customer does business with you, not your vendors. Problems arise when your vendor errors and delays cost your customers time and money. Companies that make promises to the customer and leave the fulfillment to a third party are no … [Continue reading]
