The tendency is to try and do things ‘ by the book’. To follow process at the expense of damaging meaningful relationships.
I think we err when we sacrifice relationships to follow process — especially those processes that are weak to begin with.
A bad process can be improved. A damaged relationship is difficult to repair.
Learn to color outside the lines, and to maintain relationships that make life worth living.
As for the processes? Leave them in the manual that nobody reads.
About Hemant Rustogi