I heard the leader of the free world say that running a government takes heart, but that there is no heart involved in running a business. Wrong. In every sense of the word. Business is all about heart, and passion, and relationships. And about … [Read more...]
Re-Accommodate
April 12, 2017 by
Oscar Munoz, CEO of United Airlines, added a word to our everyday vocabulary — Re-Accommodate. Translation: You will get off the plane when we tell you to, or we will bloody you and drag you out kicking and screaming. We have ALL seen the video of an … [Read more...]
Dear Loyalty, RIP
March 31, 2017 by
Loyalty is dead, the experts proclaim, and the statistics seem to bear them out. On average, U.S. corporations now lose half their customers in five years, half their employees in four, and half their investors in less than one. We seem to face a … [Read more...]
Invest Wisely
March 27, 2017 by
I have won the prize for investing in the wrong people, on more than one occasion. Maybe I am too trusting, too caring, too kind — maybe just too naive. I believe in the goodness of the human spirit, yet I get let down, more often that not. … [Read more...]
