The key to successful business is acquiring and keeping talent. It is a nifty combination of strong beginnings, continuous improvement, and loyalty. The formula is simple in principle, yet difficult to bottle like the elusive genie. It starts with … [Read more...]
Frontier Fiasco
May 11, 2016 by
The image above does not lie. This is a record of one of three phone calls I made today to Frontier Communications — each call lasting more than an hour, most of the time on hold. No resolution to my problem. It's been 26 days, and counting, … [Read more...]
An Organizational Termite
May 10, 2016 by
An organizational termite: noun. An individual that does not create any value for the company, is marginally productive at work, watches the clock to head out the door when no one is looking, and nibbles away at the morale of others. Their hollow … [Read more...]
Food for Thought
May 6, 2016 by
Successful leadership is not about being tough or soft, sensitive or assertive, but about a set of attributes. First and foremost is character. — Warren Bennis … [Read more...]
