Ever noticed how the maestro conducts an orchestra of talented musicians to capitalize not only on their individual strengths, but to create a harmony that heightens the senses? Ever noticed how the maestro holds court, front and center, to create … [Read more...]
From the Archives — October 2014
October 19, 2015 by
The Ostrich Approach (originally posted October 28, 2014 http://www.5oclockreflections.com/the-ostrich-approach/) We tend to treat anecdotal evidence as research. We reach out to those that know us well, those that will give us the answers … [Read more...]
Procedure or People?
October 13, 2015 by
"All that is important is that we follow the procedure," a senior administrator, condescendingly, told me today. While process is important, so are the lives of the people who are impacted by the outcomes of their applications. When the two conflict, … [Read more...]
Thought for the Day
October 9, 2015 by
I have yet to find the man, however exalted his station, who did not do better work and put forth greater effort under a spirit of approval than under a spirit of criticism. — Charles Schwab … [Read more...]
