Seeking clarity on standards, deliverables, and process is different than expecting everything to be defined in black and white. Students in the classroom, people in the workplace, faculty at a university — the expectations tend to be the same. “Tell … [Read more...]
Holding Customers Hostage
September 16, 2015 by
As a rule of thumb, I dislike retail contracts that lock me into services with few options. I have been loyal to most of my service companies for years, without a contract. I like it that way. When a company forces you into a contract the message … [Read more...]
Stretched Thin….
September 14, 2015 by
The tendency is to assign the difficult tasks and increase the workload of the most productive people in the company. While it may work in the short term, those that are stretched too thin are unable to sustain excellence, over time, in all facets of … [Read more...]
The “It” Factor
September 8, 2015 by
Beyond a well defined skill set, a strong work ethic, or being the consummate team player, the lucky few have the "It" factor. It's a health blend of charisma, personality, quiet effectiveness and enviable leadership skills. They get the job done … [Read more...]
