Personality Counts

Picture this. Four street kiosks in the main square in Florence, Italy, selling almost identical leather products. Bags, purses, wallets, luggage, jackets etc. One of the four kiosks (where we bought our souvenirs), manned by Antonio was crowded, … [Read more...]

Lunatics in the Asylum

Sometimes, others hold us hostage. Disruptive, over demanding students. Long tenured employees who refuse to toe the line any longer, and behave that they know it all. Nurses who lose empathy for the patients they are trained to care for and … [Read more...]

“Beware of Pickpockets”

The signs greeted us everywhere at the Eiffel Tower in Paris. The guide had forewarned us about the rampant problem at this majestic structure. It is easy to watch your pocket, and be extra cautious, when the writing is literally on the wall. It's … [Read more...]

Disgruntled

Changes in organizational leadership create a new normal. Those that were 'favored' or considered themselves to be 'special' must now come back into the pack, and must now toe the line like everyone else. I take full responsibility for this … [Read more...]