Create a Lifer (originally posted March 31, 2014 http://www.5oclockreflections.com/create-a-lifer/) It takes more than a good product and great service to create a customer for life — a lifer. The ability to create a sense of common purpose … [Read more...]
Cohesive Teams
March 2, 2015 by
Good teamwork is based on trust. Trust is critical as it enables people to talk about their conflicts, as and when they arise, with an eye towards resolution. Commitment and accountability are essential to good teamwork and to achieve the desired … [Read more...]
Networking Gone Wrong
February 25, 2015 by
I have a serious distaste for 'networking events'. The visual churns my stomach. People dressed to the gills, 'hobnobbing' over bad wine and stale cheese. People jockeying for position to visit with the 'powers that be,' with an eye towards … [Read more...]
Culture is everything
February 19, 2015 by
The culture is the number one most important thing about a company. And the success of the company really depends on having the right culture and keeping it strong. — Curt Anastasio … [Read more...]
