Organizational excellence is built on the backs of the people, who are able to articulate a vision, carry a gritty work ethic, and deliver on the promise of service. They bring a certain passion and commitment to the company that goes beyond the job. … [Read more...]
Growth and Bureaucracy
February 11, 2015 by
Why is it that as institutions grow they get mired in bureaucracy and minutia? “That’s just not possible,” is a common cry in these hallowed halls of academe. “We can’t do it this way,” is another stale statement. Devoid of passion, and … [Read more...]
Organizational Pissants
February 5, 2015 by
A pissant, also seen as piss ant or piss-ant, refers to a specific type of ant. The word is also used as a pejorative noun or adjective, indicating insignificance. Pissant is an epithet for an inconsequential, irrelevant, or worthless person, … [Read more...]
From the Archives — February 2014
February 2, 2015 by
The following post is from the blog archives from a year ago (originally published on February 6, 2014 http://www.5oclockreflections.com/when-no-means-yes/). We say YES to what our customers want to hear, to get the sale. We make empty … [Read more...]
