From the Archives — December 2013

The following post is from the blog archives from a year ago (originally posted on December 3, 2013 http://www.5oclockreflections.com/over-promise-over-deliver/). I have always taught my students to under promise and over deliver. It's the … [Read more...]

It Is The People Business

Start with good people, lay out the rules, communicate with your employees, motivate them and reward them. If you do all those things effectively, you can't miss. —Lee Iacocca … [Read more...]

The Last Mile

In the logistics world, the last mile is the most expensive. It’s where the rubber meets the road. Where people, who are not aware that promises were ever made, break promises. All the planning and strategy is for naught, if those who ‘touch’ the … [Read more...]

Getting it Backwards

In the military, we reward those that sacrifice themselves so that others can gain. In business, we reward those that sacrifice others so that they can personally gain. —Simon Sinek Why do those in business, get this backwards? … [Read more...]