I remember the cautious excitement Rohini and I felt almost 14 years ago at the thought of building a new Montessori school, as we stepped into our first entrepreneurial venture together. The planning was fun, the uncertainty nerve-racking. We … [Read more...]
Features, NO. Benefits, YES!
March 6, 2014 by
A few years go I met with the Chicago sales team of a major logistics company with a global presence. The swagger was unmistakeable. Their body language showed they were clearly not impressed by my academic background. "We 'sell' the network. We have … [Read more...]
Don’t Grease the Squeaky Wheel
February 28, 2014 by
There are always two ways we, as managers, allocate resources. We reward those who work hard and create value or we quiet those who complain constantly and get resources thrown at them so that they go away. The latter are politically inclined, a … [Read more...]
When a Hire Goes Wrong
February 25, 2014 by
A dear friend, a CEO of a major organization, was clearly troubled by a high level hire that has been less than ideal. A cultural disconnect has left my buddy feeling tied up in knots. The promise of competence and the bright lights of the resume … [Read more...]
