The Message vs. The Money

As companies (and universities) tighten their boot straps the annual salary raise pool gets smaller and smaller. The dilemma is an interesting one — should everyone get a average or bad evaluation so the small raises can be justified, or should … [Read more...]

When NO Means YES

We say YES to what our customers want to hear, to get the sale. We make empty promises to set expectations which we know will never be met. Then our customers get disappointed because of our superficial stances that ring hollow. We should learn to … [Read more...]

We Remember the Forgettable

With Super Bowl Sunday around the corner, the football analogy is appropriate. The "winning" moments are engraved in our psyche as indelibly as the missed field goal or the turnover of the ball to the opponent during a winning championship drive. … [Read more...]

New Start-ups, Age Old Problems….

This morning I read an alarming statistic that 95 percent of all new start-ups fail.  They fail for a variety of reasons, including the lack of capital, having the wrong people, and questionable intentions behind starting the enterprise. However, … [Read more...]