First Flight

Her nervous smile and anxious disposition said it all. It was her first flight, as a flight attendant, as I flew home from Chicago. She apologized profusely as passengers asked her basic questions. The teacher in me reassured her for a job well done. … [Read more...]

Transitions

This is a subject dear to my heart. I am always amazed as good people leave to pursue new personal and professional goals. We must let them go without malice, or anxiety or guilt. Good people come, and good people go. Great organizations survive … [Read more...]

Midnight Light

It’s still day light outside. It’s past midnight, in Reykjavik, as I settle in to write after a long day of life changing experiences. The streets are still crowded with people slipping in and out of bars.  Some of the shops are still open, catering … [Read more...]

Strategy and Tactics

Strategy and tactics are strange bedfellows. They are erroneously often used interchangeably, by the uninitiated. Strategy is the game plan, tactics are about making it come to life. We need both for long lasting success. Sun Tzu, the brillIant … [Read more...]