I know a few senior executives and administrators that never make any decisions. They are, at best, competent at assigning work to others and never take responsibility for anything gone awry. It is tough to be wrong when you don't do anything. The … [Read more...]
Success and Failure
December 7, 2015 by
Managers take credit for everything that is successful in a company. They deflect blame for failure to others, for them to take the fall. Leaders give credit for success to the team, and take responsibility for all the failures. So which one are … [Read more...]
The Sacrificial Lamb
November 4, 2015 by
When things go awry and a client is unhappy, the million dollar question is always the same — who do we blame, for the common good? Typically, the tendency is to pick on the easy targets. Those that won't retaliate, don't mind taking the brunt, or … [Read more...]
