Competence without loyalty is an organizational dilemma. As is, loyalty, without competence. The ideal blend of both is difficult to come by, and is driven more by external forces than by any single corporate decision. As and when you find it, … [Read more...]
From the Archives — August 2014
August 26, 2015 by
Keep Your Focus (originally posted August 7, 2014 http://www.5oclockreflections.com/keep-your-focus/) Too many companies try to be all things, to all people. Terms such as "integrated solutions" and "one stop shop" have come to mean that we … [Read more...]
Gaining Respect. Counterpoint.
August 20, 2015 by
A member of the UT family messaged me privately defending Amazon, because, through her husband, she is also part of the Amazon family. She was emphatic about how well they take care of their people, and how considerate they are of their Amazon family … [Read more...]
Losing Respect
August 19, 2015 by
What a let down when the world's first self proclaimed "customer-centric" company, Amazon, let's down its own people. Overworked, under appreciated, employees fearing for their livelihood when cancer and ill health strike. It's the wrong message. … [Read more...]
