Treating everyone the same as equals does not create equity. Note the meaning of those two words in the English Dictionary. Equal — adjective: like or alike in quantity, degree, value, etc.; of the same rank, ability, merit. Equity — … [Read more...]
Better Left Unsaid
October 17, 2017 by
Talking about our deepest secrets and insecurities can be cathartic and help in the healing process. I was recently reminded by my beautiful daughter, that somethings are better left unsaid. “I think somethings that are very personal should be … [Read more...]
Focal Point
September 20, 2017 by
Optimize the customer experience. Innovate around the customer experience. Invest in the customer experience. Gear your entire business to focus on maximizing the quality of the customer experience. Everything else is a waste of time, and money. … [Read more...]
Alan
September 5, 2017 by
As we get older, it gets exceedingly difficult to make friends that create meaning in our lives. They allow us to let down our guard, share our deepest insecurities and our personal failures. There is no value judgement, no holier than thou advice — … [Read more...]
