Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients. — Sir Richard Branson … [Read more...]
Organic Chem 101
"They speak a different language, Dad," was my son Rohan's take on his Organic Chemistry class in college. He was noticeably concerned about the difficult subject matter, because he had not missed a single class, and spent numerous hours in the … [Read more...]
Shades of Grey
Seeking clarity on standards, deliverables, and process is different than expecting everything to be defined in black and white. Students in the classroom, people in the workplace, faculty at a university — the expectations tend to be the same. “Tell … [Read more...]
Loyalty or Competence?
Competence without loyalty is an organizational dilemma. As is, loyalty, without competence. The ideal blend of both is difficult to come by, and is driven more by external forces than by any single corporate decision. As and when you find it, … [Read more...]