She sat nervously in my office, hiding behind big frame glasses. She was anxiously wringing her hands, and rarely looked up to make eye contact. She emailed me for an appointment. She wanted to drop out of her classes and was clearly battling her … [Read more...]
Focal Point
September 20, 2017 by
Optimize the customer experience. Innovate around the customer experience. Invest in the customer experience. Gear your entire business to focus on maximizing the quality of the customer experience. Everything else is a waste of time, and money. … [Read more...]
A Fresh Perspective
September 18, 2017 by
Good bye hurricane Irma. While our area was spared, there are many that were not so fortunate. The river across the street from us crested at 22 feet — the highest it has been in over 57 years. Craziness was the rule of law. Long lines for water, and … [Read more...]
A Quiet Place
September 6, 2017 by
There is calmness that stems for meditation, and the gift of quiet reflection lasts long after the session is over. There is no one right way to meditate. No particular music, no specific location, no divine catalyst that makes one meditation journey … [Read more...]
