The Sacrificial Lamb

When things go awry and a client is unhappy, the million dollar question is always the same — who do we blame, for the common good? Typically, the tendency is to pick on the easy targets. Those that won't retaliate, don't mind taking the brunt, or … [Read more...]

Dialogue

The origin of the word 'dialogue' stems from the Greek language with a focus on an exchange of ideas, or a conversation between two or more parties. Somewhere along the way the word lost its meaning. Today, in many corporate circles, it means … [Read more...]

Profit Motive

There is a lot of unethical exploitation of employees in a large number of publicly traded American companies. The game plan is simple — give team members elaborate titles without the necessary support, training or appropriate compensation. Titles … [Read more...]

Investing in the Wrong People

The inherent kindness in our hearts gets in the way of sound business decisions. Because we believe in the human spirit, sometimes we invest in the wrong people on a personal and professional level. Our energy and money, invested in the wrong people, … [Read more...]