It is tough to sustain quality and excellence when resources don't stay in line with growth. The economic downturn of the past few years became the excuse for "doing more with less." The new normal now calls for greater productivity with fewer … [Read more...]
Celebrating Diversity Everyday
The children at our Montessori School loved "Whacky Sock Wednesday" and sat in a circle to celebrate their differences. The image was insightful beyond the obvious. I wish we could celebrate our cultural, ethnic, religious and choice differences in a … [Read more...]
Validating Quality
The Sykes College of Business is undergoing a massive reaccreditation initiative. Having external stakeholders validate our quality is a nerve-racking, time-consuming, and exhausting exercise that involves all faculty, staff, and multiple other … [Read more...]
The Intersection of Marketing and Technology
Ms. Susan Gear, Senior VP from Catalina Marketing, recently spoke to my undergraduate marketing research class. She spoke eloquently about the confluence of marketing and technology. In the days gone by, a consumer would walk to the neighborhood … [Read more...]