Everything is smooth sailing. And then, in a heartbeat, everything changes. Our health, and the health of our loved ones, takes center stage. Money, success, stature and recognition take a back seat to the well being of our loved ones. The lesson … [Read more...]
From the Archives — September 2017
September 11, 2018 by
Focal Point (originally posted September 20, 2017 http://www.5oclockreflections.com/focal-point/ ) Optimize the customer experience. Innovate around the customer experience. Invest in the customer experience. Gear your entire business to … [Read more...]
Uncomfortable Learning
September 5, 2018 by
Force yourself out of your own comfort zone. Welcome alternative perspectives and embrace new ways of solving old problems. We must shift our mindset so that we ‘learn from the other side’. How else will we get better, and lead effectively? How … [Read more...]
Really?
August 30, 2018 by
Wake up college student(s). Just because you can’t get a specific class, with a particular professor at an exact time, you throw a hissy fit? And this emergency erupts at hour zero even though registration has been open for 6 months, and this is the … [Read more...]
