A thought for the day

Action expresses priorities — Mahatma Gandhi … [Read more...]

Focal Point

Optimize the customer experience. Innovate around the customer experience. Invest in the customer experience. Gear your entire business to focus on maximizing the quality of the customer experience. Everything else is a waste of time, and money. … [Read more...]

A Fresh Perspective

Good bye hurricane Irma. While our area was spared, there are many that were not so fortunate. The river across the street from us crested at 22 feet — the highest it has been in over 57 years. Craziness was the rule of law. Long lines for water, and … [Read more...]

A thought for the day

There's no harm in hoping for the best as long as you're prepared for the worst. — Stephen King … [Read more...]