The Human Connection

As we immerse ourselves in the digital world, we seem to lose the human connection. Whether it is observing people at a restaurant at any given table — all buried in their smartphones, our obsession for online shopping, or our individualistic … [Read more...]

Giving Thanks

Beyond the turkey, stuffing, football, and family, take a few quiet minutes to reflect on what is really important in your life. Take just a moment to count your numerous blessings. I am so thankful for my family, my friends, my American dream, … [Read more...]

Validating Quality

The Sykes College of Business is undergoing a massive reaccreditation initiative. Having external stakeholders validate our quality is a nerve-racking, time-consuming, and exhausting exercise that involves all faculty, staff, and multiple other … [Read more...]

Products VS People: The Ultimate Tradeoff

Is it fair when an employee error costs the employee money? Does it make a difference if the product is a big ticket item and as much an emotional purchase as it is a financial one? I came to the realization — thanks to the sane advice of my … [Read more...]