Most of us think that we are exceptional at our jobs and deserve the kudos that go with that belief. When it comes time for performance reviews, reality meets the mirage. We may not necessarily be as good as we think we are....in the eyes of those … [Read more...]
Celebrating Mahatma Gandhi
October 2, 2013 by
Today over a billion people celebrate the birthday of Mohan Das Karamchand Gandhi, the messiah of non-violent protest. Over the years, my respect and admiration for this man has continued to grow. He exhibited selfless sacrifice, peaceful protests, … [Read more...]
Learning from My Dogs
September 30, 2013 by
In a profound moment of genius, my wife blurted: The more I get to know people, the more I love my dogs. For those of us who have had the privilege to love these fur babies, it's all about unconditional love. Is that truly ever possible between … [Read more...]
You Can’t Buy Loyalty
September 27, 2013 by
We seek loyalty in our business relationships as employers, and certainly from our customers. The people who work for you are your internal customers — the problem is we think of them as employees and treat them accordingly. For our customers, … [Read more...]
