There are those that seek perfection in their work, and in their relationships. Consistent perfection is hard work, and can be cost prohibitive. Most of the time the results are neither efficient, or effective, and the heartburn is not worth the … [Read more...]
A Black Weekend
November 30, 2015 by
I saw a disturbing video of people jostling, and fighting over a stack of TV's in the center isle of a big box store. As a marketing professional, I appreciate a consumer's desire to get a 'good deal.' However, on a human level, I find the behavior … [Read more...]
Holding Customers Hostage
September 16, 2015 by
As a rule of thumb, I dislike retail contracts that lock me into services with few options. I have been loyal to most of my service companies for years, without a contract. I like it that way. When a company forces you into a contract the message … [Read more...]
From the Archive — May 2014
May 14, 2015 by
Flexing the Wrong Muscle (originally posted April 8, 2014 http://www.5oclockreflections.com/flexing-the-wrong-muscle/) What does it say about a fitness facility that charges almost $45 a session for personal training, yet pays the … [Read more...]
