I fundamentally love the premise of the book "Broken Windows, Broken Business". How you take care of your business, your facilities and your people is a direct reflection of how you take care of your customers. What a simple, yet novel idea! We … [Read more...]
I promise…
Finding committed people to work for you is an art and a blessing. I wish companies would do more for the people who make them successful everyday. Finding the right people is about a shared vision and a belief in a common goal. Providing them the … [Read more...]
Welcoming New Team Members
Integrating new people into a company is a challenge and a key responsibility. We tend to interview effectively, hire quickly, and then throw them into the deep end. Giving them a job description is the easy part — making them part of the family, … [Read more...]
Second Chances
I have built my life on second chances — at work, at home, and my life in general. As a result, I am a better professional, a better father, a better husband, and certainly a better human being. We develop expectations of those we love and trust, … [Read more...]