"Do you work long hours?" I asked a young, brilliant, lawyer over lunch. He told me that a normal week was about 60 hours in the office. "You have to do whatever it takes to get the job done," he said with noticeable resolve in his voice. He spoke … [Read more...]
No Time
December 31, 2014 by
When we say we have no time, what we really mean is that the task at hand is not a priority. Whether it is a missed assignment, a broken promise or operational delays, 'no time' is a message that says "it is not important." We tend to get to, and … [Read more...]
Obsessive Perfection
August 26, 2014 by
I have tremendous regard for those who are obsessive perfectionists. The unwillingness to compromise, cut corners, or take the easy path creates value that builds loyalty and memorable experiences for your customers. I envy those who are … [Read more...]
